Distributor Account Application
Distributor Policy and Information
Distributor General
Information
Artwork for Logo
Engraving – Vector based EPS files are preferred, fonts should
be converted to out lines and the file should contain no placed
images. If provided art is not production ready and manipulation of
art is necessary a charge of 80.00 (D) and up may be incurred. Please
be sure to proof art in actual size, if the image and copy are clear
in print they will also be on your product. Contact factory for
set-up and engraving prices.
Artwork for
Custom Dies - Vector based EPS files are preferred, fonts should
be converted to out lines and the file should contain no placed
images.
If provided art is
not production ready and manipulation of art is necessary a charge of
80.00 (D) and up may be incurred. Please be sure to proof art in
actual size, if the image and copy are clear in print at actual size
they will also be on your product. If your design calls for color
fill please keep in that we have to create a cavity to hold the
color. Minimum cavity size is 3/32” for USA made items. Color fill
varies by process for imported items, contact factory for those
specifications.
For highly detailed designs such as animals,
buildings, busts or vehicles our die engravers will require
photographs in addition to the vector art for reference.
Cancellation or
Reduction of Quantity Ordered – If an order is canceled or has
a reduction in the quantity ordered the customer will be billed for
all costs incurred to date of change. Costs include all labor and raw
material costs. Cancelled orders are also subject to a 50.00
cancellation fee. Cancellations and changes must be made in writing.
Color Fill –
PMS colors are available and will be matched as closely as possible.
Colors do reproduce differently on different materials. Exact matches
cannot be guaranteed.
Die Charges for
USA Made Custom Items– Die charges are based on the size and
complexity of the design. They are a onetime charge payable in
advance. Included in the die charge is our guarantee that if the die
were to break or be damaged while in our possession we will repair or
replace it. Dies that have been modified per the customer’s request
or have been removed from our premises are exempt from the guarantee.
Release of dies requires a written request and a fee of 25% of the
original price of the die charge. Die charges also include an emailed
image of an impression of the actual die for proofing purposes.
Changes made after once die is cut may incur additional charges.
Please proof provided art carefully. Dies are held for your use for a
minimum of 5 years unless, reorder dies are held until they are no
longer in use.
Die Charges for
Imported Custom Items - Vector art is always the preferred art.
However in some instances samples, photos or sketches can be used for
art. Please contact the factory. Dies are held for your use for two
years from date of last use.
Engraving Copy
– Engraving should be typed in a body of an email, or in an
unlocked excel or Microsoft word document. Please be sure the
characters per line are correct for each item.
Engraving Proofs
– If requested we can provide an engraving proof. The initial proof
is free, subsequent proofs are 12.00 (D). Please note that time that
passes awaiting approval will be added to delivery time. Art charges
may be applicable to changes.
International
Shipments – Add $20.00 (D) per destination for additional
handling and paper work. Duties and taxed will be billed if received
after initial invoicing.
Payment Terms
– New customers will require a credit card for initial order or
wait until terms have been established. Customers with net 30 terms
are to pay with check, credit cards will not be accepted for net 30
payments. Credit card customers are charged with in 5 days of
shipping.
Prices - All
prices are subject to change without notice. Consult with factory or
factory web site for current pricing.
Overruns and
Underruns – A 3% over or under ordered quantities in production
of custom orders constitutes completion of an order. Invoice will
reflect quantity shipped.
Returns –
The factory must be notified within 10 working days of receipt if
there is a problem pertaining to an order. Returns are only accepted
with a return authorization number issued by the factory. A 20%
restocking fee will be incurred for returned stock items in good
condition.
Shipping -
Methods of shipping include UPS for ground and FedEx for air.
Shipping, handling and insurance is prepaid and added to invoice.
Third party shipping will incur an additional fee for special
handling.
Split Shipments
– When an order requires shipments to multiple locations a service
fee of 10.00 (D) per location will be added to the invoice.
Trademarks,
Registration Marks, and Copyrights – The customer shall defend,
hold harmless and free of all liability, Mint Masters Inc. regarding
trademark, registration mark or copyright infringements and/or
disputes. Mint Masters inc. assumes the customer has permission prior
to production to use all registered designs, marks, logos, graphics,
and other artwork submitted for the express purpose of reproduction
of the same into custom items. The customer agrees to assume any and
all responsibility and liability resulting from trademark,
registration mark or copyright infringement actions or demands
brought against Mint Masters Inc. Custom logos and designs on
products shown in this catalog have been reproduced as examples of
our manufacturing processes. They are not for resale nor are they to
be construed as endorsements.